Your National Call Center is a key component to the success of fellow hearing professionals!
The practices that are most successful have a patient recall strategy in place. It not only helps maintain relationships with your patients, but it fills your schedule with opportunities too.
Watch what a difference Your National Call Center made for Jane Brady and Horizon Audiology.
Your National Call Center’s professional staff is poised to set you up for success — utilize inbound and outbound calling and tested scripting to:
- Check in with your database (out of warranty, tested not sold, etc.).
- Schedule and confirm appointments.
- Serve as a practice representative.
Here’s what others are saying about their successes.
“I was a little hesitant at first, because I would be paying for a service, but we have been overwhelmed by what our telemarketer can do!”
Jane Brady, Horizon Audiology
Our Your National Call Center representative has reached rock star status! He has become an integral part of our team and is instrumental in helping us surpass our R2 for opportunities. He has even gone the extra mile to recall scheduled clients that either cancelled or no-showed and put them back on our schedule.
Our designated representative communicates with me on a regular basis and offers to help in any way possible. At 10 a.m. Monday morning, I was already submitting my second credit application thanks to his scheduling efforts. Not only does this take the pressure off my staff, but he is quite frankly just much better at it. I would kill to have him at my office — that work ethic combined with patient care is not easy to find!