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Total Number of Leads
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Our Your National Call Center representative has reached rock star status! He has become an integral part of our team and is instrumental in helping us surpass our R2 for opportunities. He has even gone the extra mile to recall scheduled clients that either cancelled or no-showed and put them back on our schedule.
Thank you for recommending Your Claims Solution — we are so pleased! They are efficient and the documentation that we receive is excellent. The entire process is so streamlined — it frees up valuable time for our office manager and saves her from the frustration of being on hold while our own phone lines are ringing! Additionally, the documentation format we receive back is wonderful and so helpful for our specialist to have when working with patients. Keep up the good work!
Our designated representative communicates with me on a regular basis and offers to help in any way possible. At 10 a.m. Monday morning, I was already submitting my second credit application thanks to his scheduling efforts. Not only does this take the pressure off my staff, but he is quite frankly just much better at it. I would kill to have him at my office — that work ethic combined with patient care is not easy to find!
The insurance verification has been awesome! The staff at Your Claims Solution typically get all our verifications completed within 24 hours. That is a real time-saver as our in-house billing expert often spent a day every week just making calls to verify insurance information. We haven't yet gotten into the billing aspect of the service, but if it works as well as the verification process, it will be another windfall for our practice and well worth the cost!